INFO

E-mail: info@osw05.com.

Telephone: + 358 44 910 9864 (mon-fri 1pm to 7pm, sat 13-16, time zone GMT+2).

Shop and mailing address: Osw Shop, Runeberginkatu 33, 00100 Helsinki, Finland (see map). The store is open on weekdays between 13pm and 19pm and 13-16pm on Saturdays.

Methods of payment - Shipping terms

Methods of payment

• Products and their postage are paid in conjunction with the order.
• The following methods of payment are available for the users of the webstore: Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, Ålandsbanken and credit cards. Online payments are made by using the website of Suomen Verkkomaksut Oy. Payments can be made also beforehand by bank credit transfer.

Payments by Visa, Visa Electron or MasterCard

• If you would like to pay by Visa, Visa Electron or MasterCard, Osw05 Oy will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Suomen Verkkomaksut Oy.
• With regard to payments made by Visa, Visa Electron or MasterCard, Suomen Verkkomaksut Oy acts as the merchant of the product and the trade transaction takes place between the customer and Suomen Verkkomaksut Oy. The seller is liable to meet all the responsibilities related to the trade. Suomen Verkkomaksut Oy is also the recipient of the payment.
• (Suomen Verkkomaksut Oy, Business ID: 2122839-7, Ohjelmakaari 10, 40500 JYVÄSKYLÄ, Puhelin: 0207 181830)

Online banks

• Suomen Verkkomaksut Oy (2122839-7) provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Suomen Verkkomaksut Oy buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.

Shipping fees & terms

• Your order will be shipped within 1 Finnish working day after we have received your payment.
• Shipping fees inside Finland are 5,90 EUR per product.
• International shipping fees are 7,00 EUR per product.
• No shipping fees for orders exceeding 200 euros!
• Orders will be shipped in priority mail as a letter or package.
• If there are any problems with the shipping of your order, we will contact you either by e-mail or telephone.
• All clothing ordered from our web shop includes the right for a refund or exchange within a 14-day period. In the event of a product return, the customer is obligated to ship the product(s) back to our address within 14 days in a condition that is equal to an unused, merchantable product. The customer is then obliged to pay for his/her own shipping costs.

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